Officeworks

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Reviews of Officeworks

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  Charlie Hsu Added December 05, 2022

  ★ ★ ★ ★ ★
  Such helpful staff. The cheerful lady helped me prepared my poster for A hen’s night and i was in a rush but my editing was not perfect and she did her best to help me perfect it. Sadly I can’t remember her name but she have a big laugh that can make the world smile. Thank you so much staff of officeworks for always doing such a good job
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  Rhys Shoesmith Added November 28, 2022

  ★ ☆ ☆ ☆ ☆
  Well that sure was surreal. The store manager, Raj, delivered a 0/10 level of customer service (on the scale of 0 being the worst and 10 being the best customer service). This is approximately the third time I have experienced hostile, abrasive, and apathetic levels of customer under-service from this store. It appears there is a theme amongst this feedback forum - that this store has a destructive systemic workplace culture that is cultivating the propagation of a very different style of customer service?! I would be interested to know what and how you, Officeworks, are: inducting, training, supporting, and providing ongoing development?
  
  Raj's, the manager's, behaviour, cost the store a considerable sale. So, I'm confused. Normally these bad experiences originate from a misaligned transfer of corporate strategy into observable customer-centric behaviours. Not only did he fail to de-escalate the situation, but he also actually managed to escalate it. To make matters worse, he implicitly discriminated against me as per Anti-Discrimination legislation.
  
  After he finally listened to me, he still continued to put fuel on the fire by verbally protecting his opinion. I provided multiple opportunities for him to regain a functional sales dynamic; however, he was unable to put his own pride aside and be there for the company. And this is the manager you put on a Sunday, in charge of a store in the middle of Perth CBD...?
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  Ned Meyer-Henry Added November 21, 2022

  ★ ★ ★ ☆ ☆
  well i hate to be the bearer of bad news, but i did stroll in here to find and item (non descript to hide my indentity). the item was NOT THERE!
  
  i did search for at least five minutes, but five minutes felt closer to thirty in my mind. it was like being dragged through the layers of hell.
  
  please oh please i beg. have this item next time I oh so woefully enter this estabolishment.
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  Deborah Bilson Added November 20, 2022

  ★ ★ ★ ★ ★
  Luka and the team really helped out on the weekend in a large last minute order that we needed asap for an event, they were so helpful!
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  Hey Dom Added November 11, 2022

  ★ ★ ★ ★ ☆
  Good place to get printing work done while in the city. They also do instant passport size photos here. A large variety of stationery is available. Staff were ok and could be more friendly. Overall a good place.
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  Weyland Electrical Added March 17, 2018

  ★ ★ ★ ★ ☆
  Lots of stock always in and out quick.

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About officeworks.com.au

Office Supplies, Office Furniture, Stationery, Ink & Toner at the lowest prices | Officeworks
Officeworks is Australia's largest supplier of office and stationery products at the lowest prices everyday. Buy online or visit our stores now